Delivery Details - Free Delivery Over £50

Free Delivery on All Orders £50 or More

We hate to pay for delivery and we’re sure you do too.  That’s why we offer completely FREE UK Saver Delivery for any order that exceeds £50. 

For orders less than £50 we charge as little as possible for delivery.  Full details and costs are below.  You will be given a list of options on the delivery page

UK Delivery Options

* UK Next Day Delivery are not available to the following postcodes:

AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

** Deliveries to Channel Islands, Highlands & Islands of Scotland, Shetlands may take up to 3-5 working days

Delivery Outside the UK

Delivery outside the UK is charged at a flat rate of £11.99 and we aim to deliver within 7 working days.

Other Important Notes:

The times listed above exclude weekends and bank holidays.

The delivery times shown are from the date of dispatch, we aim to dispatch all orders received by 12.30pm, the same day, but in cases where this is not possible, we will keep you fully informed.

A full postal address is required, we cannot deliver to PO Boxes.

Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel. For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.

BFPO (THE BRITISH FORCES POST OFFICE) DELIVERIES -

If you choose to have your goods delivered to a BFPO address please remember to enter your BFPO and code number e.g. BFPO 1234 into the postcode field. You must also select the Next Day delivery option at checkout to ensure there are no delays to your delivery.

WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?

Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our control, and vary dependent on the delivery country.  It is therefore impossible for us to estimate customs and import charges in advance. For up to date and accurate information, you should contact your local customs office to avoid unexpected charges.

UK SAVER DELIVERY - WHEN WILL I RECEIVE MY ORDER?

If you choose to have your goods delivered by UK Saver Delivery, we aim to deliver your goods within 5 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 11.30am. We have estimated delivery times below as a guideline only. Please note that we cannot guarantee that you will receive the goods within estimated delivery times.

Please be advised that UK Saver Delivery is not possible over the weekend or on Bank Holidays.

UK Next Day Delivery – When will I receive my order?

To receive your order the next day you must place your order by no later than 12.30pm Monday - Thursday. However, please note there are some exceptions as explained below,

Orders placed after 12.30pm on Thursday but before 12.30pm on Friday, will be delivered the following Monday.

Orders placed after 12.30pm on Friday will be delivered the following Tuesday.

We are very sorry but we cannot offer Next Day delivery to the following postcodes:

AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days:

Channel Islands, Highlands & Islands of Scotland, Shetlands.

What delivery carriers do you use?

We use either Royal Mail or one of our other delivery partners.

What if no one is in?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

Where do you deliver?

UK & Republic of Ireland

Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands.

We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 12.30pm in order to receive it in the next 7 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.

International Delivery Service

We deliver to over 200 countries worldwide and currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.